My experience was exceptional. The doctor was very thorough and explicit giving detailed explanations on the procedure. His communications skills and kind personality immediately put my husband and I at ease and assured us that he was the correct doctor to choose for my elective procedure. -Lisa Barnes
I am very happy with my full facelift procedure that was performed in January 2020 by Dr. Alejandro and his professional team at Elaen Clinic in Puerto Vallarta. The procedure was performed in a ‘state of the art’ hospital with round the clock care following the procedure. From the initial consultation to my final post-op visit I was treated with respect and kindness. Dr. Alejandro is a consummate professional. -Shelly
I am happy with my treatment. The office is beautiful. The staff is very friendly and helpful. My Dr. was pleasant and easy to talk to. -Kat
It was a good and clean environment…I had to pay extra for psw at my hotel but overall the surgery went well.. I look amazing and am happy with the results .. would go bk to dr. Alehandro enriquez
I had a great experience.. the hospital was clean and the staff very helpful ..I find that the hospital staff didn’t know much English but once I woke up Dr. Alejandro Enriquez and his staff were there to greet me. I had a friend help me and a nurse that also was coming to help once a day for an extra cost of 60$cn. I got my tubes cut the day before my departure and I’m not home and healed but I am happy with the results.. I will be back to this clinic again !! Ty I should have done this years ago! Nancy
This experience far exceeded my expectations. I had my initial consult on February 23, more out of curiosity than anything, thinking if all went well I could have my surgery the following year when I returned to Mexico. From the moment I walked into the San Javier Hospital I was impressed by the clean, state of the art building design and staff. I saw Dr Alejandro in his clinic on the third floor and he answered all my questions and left it with me to contact his office if I wished to proceed with the surgery. To my surprise the office advised they could do the surgery as early as March 9, when I arrived I was greeted by a team of highly qualified staff, all of whom were friendly and spoke English and made me feel completely comfortable and at ease. I was monitored closely postoperatively and released within five hours of entering the hospital. The recovery has gone well and I saw Dr Alejandro at one week and again at two weeks prior to my return home to Canada. He will continue to follow me via video conference and photos after my return for a period of six months or longer as necessary. I would not hesitate to recommend Elaen Clinic and Dr Alejandro and would not hesitate to return for other procedures. – Beatrice M.
I wanted this done for such a long time. I got the guts to go, and my results are amazing. My Dr. was warm, compassionate and knowledgeable. All of the worries of a major surgery, are calmed when you meet the staff..I cant wait to get my next procedure…THANKS Erika – Erika C.
I am very pleased with the overall experience that Eláen had to offer, from consultation to post-surgery. When I first made my decision to have my implant surgery done outside of my home country i was nervous, primarily because i was worried about mis-communication between the spanish-speaking staff and myself, a non-native spanish speaker; i was also worried that my personal comfort would not be as high of a priority as i wanted it to be. I cannot express how glad i was when i found out that they had a fluent english-language speaker; Eláen puts a lot of care and effort into making sure that their international clients feel 100% comfortable in every aspect of their stay, from making sure that you get to the facility stress-free, have 5-star accomodations pre and post srugery, act as a translator when needed, and even work around your schedule; they understand that as an international client you need more help than usual navigating daily life and that the non-regular business hours are when we need them most. They make themselves available via phone, if not in-person, 24/7 so you can truly feel stress-free and enjoy your stay. The rest of the staff and the doctors are great and extremely friendly. They do everything they can to make you feel comfortable and let you know that you matter to them; everyone is always smiling and acknowledge you as soon as you enter the room. The doctors explain everything! They sit with you and explain all the different possibilities, their pro’s and con’s for your particular situation, and then go through the entire surgery step-by-step so you feel secure in what you’re doing. They are extremely open to answering any questions you may have, and explain their answers in depth so that you not only know the answer, but so that you truly understand what is going on inside of your body.My experience with Eláen was great, and i would recommend anyone, especially international clients, to choose eláen for any type of work they want to have done. – Lindsey Polley, , USA
I loved the quality of care and the hospital. The doctors came into see me after the surgery and the next day. I had constant communication and when I was in pain from the opening of one of the drains, a nurse was sent over to look at it. I wwas connected with a nurse that came twice the first week to assist in showering and getting me back into the compreseion garment. The doctor drove from guadalajara to PV just to check up on me after 12 days. He then removed the drains. This could have been done by a doctor at San javier, but he graciously drove just to ck=heck up on me. I am very pleased with the surgery, all went well, and I am recovering. – rhondar
I just wanted to tell the doctors thank you again for the time and care they took in doing the procedure to me. I am very grateful and will be back in 4-6 months. – J.Weakley, GARLAND – TEXAS, USA