Testimonials

My experience was exceptional. The doctor was very thorough and explicit giving detailed explanations on the procedure. His communications skills and kind personality immediately put my husband and I at ease and assured us that he was the correct doctor to choose for my elective procedure. -Lisa Barnes
I am very happy with my full facelift procedure that was performed in January 2020 by Dr. Alejandro and his professional team at Elaen Clinic in Puerto Vallarta. The procedure was performed in a ‘state of the art’ hospital with round the clock care following the procedure. From the initial consultation to my final post-op visit I was treated with respect and kindness. Dr. Alejandro is a consummate professional. -Shelly
I am happy with my treatment. The office is beautiful. The staff is very friendly and helpful. My Dr. was pleasant and easy to talk to. -Kat
It was a good and clean environment…I had to pay extra for psw at my hotel but overall the surgery went well.. I look amazing and am happy with the results .. would go bk to dr. Alehandro enriquez
I had a great experience.. the hospital was clean and the staff very helpful ..I find that the hospital staff didn’t know much English but once I woke up Dr. Alejandro Enriquez and his staff were there to greet me. I had a friend help me and a nurse that also was coming to help once a day for an extra cost of 60$cn. I got my tubes cut the day before my departure and I’m not home and healed but I am happy with the results.. I will be back to this clinic again !! Ty I should have done this years ago! Nancy
My FUE hair implant treatments with my doctor have been absolutely incredible! In September of 2016, I made my first FUE hair implant with him for approximately 1,500 hair grafts. Yesterday, June 2019, almost 3 years later, I made a follow-up treatment to implant approximately 350 hair grafts. I feel very fortunate to have had the opportunity to do my surgery with Eláen, and I’m delighted with the results! I came to learn about Eláen, because before me two other family members and one friend had already made their hair implant treatment with them and had been very happy with the implant treatment and results. Since then, additional friends and family members have made different treatments with him. The doctor: Is probably the nicest doctor I have ever meet, he treats his patients like friends, and goes above and beyond to answer questions and make his patients feel comfortable. I have accompanied other relatives to do different hair treatments with him. He was always very knowledgable and had the best interest for his patients. He speaks English and Spanish, so it is easy to communicate with him. The Staff: is professional and courteous, and does everything with the utmost attention before, during, and after the treatment. Everyone in the team always greets you with warmth and attention. The Clinic Location: The clinic is very well located in a very nice and upscale region of Guadalajara, it is within 4-7 walking minutes from Hyatt Hotel. I was able to rent an Airbnb apartment within 5 min walking from the clinic. The clinic and the Airbnb apartment was near Plaza Andares shopping mall complex, so every day while I was in Guadalajara I could go down to the mall and eat at its several restaurants, I also felt safe walking from the apartment to the mall, to the clinic, and around the area. The clinic is located inside a healthcare clinic building. The Elaen Clinic: The Elaen clinic is very nice, quiet, organized, and clean. It doesn’t give you that hospital feeling, instead, it gives you a sense of warmth and modern professionalism. Both my first hair treatment in Sept 2016, and the one I did now in June 2019, were both painless. Before doing my first treatment, I had concerns about how many implanted hairs would remain after my surgery, and how many would grow. Once the first operation was complete, I believe it took me about 1 year to see the full results of the implant, and I was extremely satisfied with the results. I was delighted to have done the treatment because, in the three years since the first hair implant, I can see that my original natural hairline continued to recede, and the original hair continued to get thinner. While the hairs which were implanted at the front of my scalp remained. I feel that if it wasn’t for the hair implant, I would have completely lost my front hairline. I was thrilled with the results, so now in June 2019, I decided to go in for a second treatment to fill in spots were my original natural hair had naturally fallen. During the second FUE operation, the doctor was as detailed oriented as ever, and a perfectionist in working to make the hair implants look natural. In conclusion: I highly recommend the FUE hair implant treatment with the doctors at Eláen, and I’m delighted with the results. If you are planning on coming from the USA or another country to Guadalajara for the procedure, I recommend a hotel or AirBnB within walking distance, or near and around the Plaza Andares shopping mall. All the best! -Cesar
This experience far exceeded my expectations. I had my initial consult on February 23, more out of curiosity than anything, thinking if all went well I could have my surgery the following year when I returned to Mexico. From the moment I walked into the San Javier Hospital I was impressed by the clean, state of the art building design and staff. I saw Dr Alejandro in his clinic on the third floor and he answered all my questions and left it with me to contact his office if I wished to proceed with the surgery. To my surprise the office advised they could do the surgery as early as March 9, when I arrived I was greeted by a team of highly qualified staff, all of whom were friendly and spoke English and made me feel completely comfortable and at ease. I was monitored closely postoperatively and released within five hours of entering the hospital. The recovery has gone well and I saw Dr Alejandro at one week and again at two weeks prior to my return home to Canada. He will continue to follow me via video conference and photos after my return for a period of six months or longer as necessary. I would not hesitate to recommend Elaen Clinic and Dr Alejandro and would not hesitate to return for other procedures. – Beatrice M.
The whole team was amazing. True professionals, incredibly informative, very kind and go out of there way to go above and beyond to help you. The entire process was effortless. Honesty, there is nothing bad I can say from any standpoint. I would comeback in a heartbeat. – Mark S
It was a two day FUE with 3500 grads. The doctor and his staff were at the utmost professional, educational, and helpful people I have ever experienced in a clinic or hospital. At no time did I feel like i didn’t know what was going on. This was a clinic where you know you’re going to come out with the outcome exceeding the expectations. Thanks -Al V
Great Experience. The team was very professional. The doctor explained the procedure thoroughly during in-person consultation. He answered all questions I had. – Ugue

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